Frequently Asked Questions

Scheduling an appointment is easy! You can call our office directly at (573) 243-3068, use our online appointment booking system on our website, or visit our facility in person. We offer same-day appointments for urgent care needs and flexible scheduling including evenings and weekends for your convenience.

We accept most major insurance plans including Medicare, Medicaid, and private insurance providers. Our billing department can help verify your coverage before your visit. We also offer self-pay options and flexible payment plans for uninsured patients. Please contact our office to confirm we accept your specific insurance plan.

Yes, we offer comprehensive telemedicine services for routine consultations, follow-up appointments, and mental health counseling. Our secure video platform allows you to connect with healthcare providers from the comfort of your home. Telemedicine is covered by most insurance plans and offers a convenient alternative to in-person visits.

For your first appointment, please bring a valid photo ID, your insurance card, a list of current medications, your medical history, and any relevant medical records. If you're taking prescription medications, bring the actual bottles. It's also helpful to prepare a list of questions or concerns you'd like to discuss with your healthcare provider.

While we provide urgent care services during business hours, for life-threatening emergencies, please call 911 or visit the nearest emergency room. However, our urgent care clinic can handle non-life-threatening emergencies like minor injuries, sudden illness, and other urgent medical needs without the long wait times of emergency rooms.

Absolutely! We encourage and welcome patients seeking second opinions. Our specialists are happy to review your medical records, provide independent assessments, and offer alternative treatment perspectives. We believe informed patients make better healthcare decisions, and second opinions are an important part of the healthcare process.

You can access your medical records through our secure patient portal, available 24/7. The portal allows you to view test results, request prescription refills, message your healthcare provider, and download your records. You can also request records in person at our facility or by calling our medical records department.

Yes, we provide comprehensive pediatric care for children of all ages, from newborns to teenagers. Our pediatricians offer well-child visits, vaccinations, school physicals, and treatment for childhood illnesses. We have a child-friendly environment and experienced staff who specialize in making healthcare a positive experience for children.